Pros pay, pto, benefits. Share your experience Let job seekers know what it's like to work at your company. Decent pay, position requires a lot of patience. Most customers in the travel department are very nice compared to customer service, however this position requires a lot of patience as you will be required to spend up to a couple of hours handling certain travel inquiries.
Benefits are great, but the amount of work and the amount of constant changes not so great! Work life balance is not up To par. They will not work with you on schedules. They do not care. Favoritism is a thing. Great people, experienced and ethical managers.
Loved my experience here. The colleagues I had were helpful and kind. The schedule was flexible and family friendly. Pros Creative problem solving is encouraged. Cons Hard to win a fulltime position. Great support from peers. Great work culture however overall compensation is behind the times. Work life balance is good as company is generous with PTO. Opportunities to advance are available if interested in career path in customer service. Yes There are 1 helpful reviews 1 No. Was great job but kinda stressful as they weigh your stats against others who have been there much longer.
Just little stressful to keep up if new to collections. Pros Pay and benefits. Cons Competitive workforce. Jobs at American Express. Virtual Customer Care Professional. Campus Graduate - Finance Summer Internship. Campus Graduate — Kabbage Summer Internship. Phenomenal Company! I was here for 2 years and only left because I moved across country!
It could have been my team but my management, the communication, actual open door policy, genuine care and concern for us as individuals during the pandemic craziness No complaints! Pros Culture, vibe, friendliness, pay, benefits, goes on Cons They were great! Very Stressful, calls back to back!! Having to deal with mean card members was the worst, the matrix seemed to set you up to fail. Pros Loved my Team Leader! Cons Stressful calls, long days. Decent pay with good benefits. Company is decent if you are a new hire.
After that they rarely give you raises and pile on more work. Bonus structure is made for you to fail. Even if you get a bad review that is not meant for you, you still get penalized. The best place to Work. You don't learn any new skills here. All you learn is flowery word everyday to sound so fake on calls with our customers. They promote sexual harassers who harass women who is not good in numbers but just has tenure and is very old. But young people who excel in every aspect of performance, leadership qualities are denied promotion because they are not too old to be promoted.
You don't have proper promotion here. So it's an absolute lie that this company is the best company to work with. It's absolutely not and I am not the only one who says it. There are many employees or ex employees who would agree but do not dare to speak the truth. Read More. I joined American Express as a College Grad. People here at Amex are wonderful, highly professional, never hesitate to lend a helping hand.
Work culture here is very systematic and planned, alongside work-life balance is one thing which i highly admire. Talking about person learning and growth opportunities, Amex provide multiple lea rning platforms and your manager directly tracks your learning goals and progress. There will be proper training for the first month. Other compensation benefits are quite good but promotional increments are quite low in magnitude for lower designation. Work life is quite flexible.
A decent amount of leaves are provided to employees each year, out of which some can be encashed if not availed. People understand your problems and supports you either professionally or personally.
Policies are very strong. They are people oriented. The company is considerate and tries to always put employees first. Benefits are a lot. Good place to work with. Job security is strong making it comfortable for people to work in. Employee relations team in American Express is unreliable and biased towards front line colleagues. People leaders are most suffered and at times threatened by front liners as the ER team has made a prominent impression that people leaders can always be questioned and cannot be trusted if front liners complaint against their leaders, even if they are falsely accused.
Leaders are forced to keep a constant proof of their work and innocence else one miss can be taken against them. The ER team needs to be more open to realise that they should be treating everyone as equal and no one should have an upperhand when it comes to wrong behavior. Job security is there, but PIP can be issued if you have been a consistent non performer for more than months. PIP is just a way to get rid of you as there isn't any improvement program or skill development done for the employee.
Work culture is decent, but not up to the mark for organization like american express. Management cou ldn't be poorer. Company policies are excellent but the implementing managers specially mumbai location are pathetic. Management is not taking anything seriously. When it comes to deliverables they are too serious. But when it comes to how to deliver they have no idea. And simply get away with blaming the subordinates or lower level workers that they are not motivated and incapable to work.
To get the best possible experience please use the latest version of Chrome, Firefox, Safari, or Microsoft Edge to view this website. If you travel frequently and want to do so in style when you do, this card deserves a place in your wallet. Other premium travel cards offer generous rewards on getting around too, but the Amex Platinum is bursting with plumped-up perks aimed at a very specific audience: someone who wants to breeze through airport security and head right to a lounge, who lives in a major metropolitan area and likes to work out at the upscale Equinox gym, shops at Saks Fifth Avenue and takes Uber on the regular.
Pay the annual fee and get discounts that will potentially outweigh the cost of ownership, but only if fully maximized. Plus, earn 10x points on eligible purchases on the card at restaurants worldwide and from purchases at Shop Small locations in the U. Terms Apply. You can redeem Membership Rewards in multiple ways. For travel you can use your points for flights and other travel through AmexTravel.
Points are worth one cent each when used this way for flights, but only 0. Membership Rewards points can also be transferred to over a dozen airline and hotel partners, many at a transfer ratio. Hotel partners include Hilton, Marriott Bonvoy and Radisson. Transferring points and using them for premium cabin travel can be a way to maximize the value of your points but you can also use your rewards to upgrade your travel.
Gift card redemptions are generally worth one cent per point and using your rewards as a statement credit against a purchase is worth 0. Another option is to pay with points at checkout with select retailers like Amazon, Best Buy, Boxed. This option is typically worth 0. Forbes Advisor uses data from various government agencies in order to determine both baseline income and spending averages across various categories, which we used to compile rewards potential for various credit cards.
The rewards rate is just so-so: 3 miles per dollar on Delta purchases and 1 mile per dollar on all other eligible purchases, but the card does offer the ability to earn Medallion Qualification Miles MQMs. This buy-one get-one offer could be worth more than the annual fee on the card itself. Similar to the Amex Platinum, the card carries a steep annual fee but also a number of benefits and credits that can offset that price tag if fully maximized.
Earn 3 points per dollar on other travel and dining and 1 point per dollar spent on all other purchases. The card also offers a complimentary fourth night free exclusive of taxes and fees at a hotel of your choice after a minimum four consecutive night booking through ThankYou.
This benefit can be used up to two times per calendar year. If you fit the profile that can take full advantage of the perks offered with the American Express Platinum Card, or if you value widespread airport lounge access at any price, this card fits the bill. The main advantages of this are accessibility and savings. AmEx has also unified training Currently leadership programs for the sectors of Travel Sales and Corporate Sales are the same, as it is considered that the essence and purpose of background were similar.
Happy workers The company maintains its health programs so that employees will know periodically their cholesterol, triglycerides, muscle mass, or sugar levels. They have also strengthened support for the gay community, single parents and minorities.
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