If your 3D Collector tickets have not arrived within ten 10 days of the event, please contact us at info livenation. Tickets are processed via the authorised ticketing agent for that show. The tickets will come from them and will not be in your Live Nation account. If you are unsure of who the ticket agent is — get in touch at info livenation. You can purchase tickets on the Live Nation website. The Live Nation link will take you through to the authorised ticketing agency for that event. You can find the link by going to the event page on the Live Nation website and it will direct you to the authorised ticket agent.
Under no circumstances do we recommend buying tickets off social media, nor off unauthorised reseller sites Viagogo, eBay, Gumtree etc. These tickets may not gain entry into the event, and we do not encourage anyone to purchase via 3 rd party agencies. Please contact the ticketing agent to see if the tickets can be securely transferred to a family member or friend.
We strongly suggest staying away from trying to re-sell your tickets online. Tickets can be sold extremely quickly so therefore you should give yourself as many chances as possible to get tickets see our tips for getting tickets above! Click here to sign-up to My Live Nation. We recommend filling in as much information as you can so we can personalise content just for you! Please check you have clicked on the link in the email sent to you after you registered to activate your account.
If you have not received your activation email, please use the 'Resend Activation Link' available here to have it resent to you. If you have forgotten your password, please use the Forgot your password? Your password will then be sent to your registered email address.
Please note: Some customers may be receiving emails from Live Nation as a past purchaser of tickets but are unable to log in to the website. Only customers who have completed the registration process will be able to log in.
Providing an inclusive and accessible experience for all fans is a priority for Live Nation. Please contact us at access. VIP accessible experiences can be purchased via the standard accessibility hotline which varies depending on the venue and will either be the ticket agency or the venue direct.
If you have any questions or concerns about how the VIP experience may operate on the day, please do not hesitate to contact us at vip livenation. Of course! Holders of a National or State issued Companion Card may request a companion ticket equivalent to the ticket type held by the Companion Card holder.
Upon approval of request, the ticketing agency will issue Companions a complimentary ticket to the event to accompany a person with a disability. Our Website and Facebook page has all of the latest tour news, plus you can sign up to our newsletter to receive new announcements here. For the most up to date communications regarding a tour — we recommend responding to the official Facebook event for that show. Note that these are not final and are always subject to change. Venues have strict allowances on what can be brought in due to patron safety.
We encourage you to leave bags at home for quicker access to the show. Please also check with the venue directly on any restrictions or cloaking facilities they have.
It is up to the venues to decide what cameras are allowed. Generally, only amateur cameras mobile phone cameras, non-SLR cameras, cameras without detachable lenses are allowed in. There are many considerations that we consider when planning a tour, the availability and capacity of venues, the schedule of the artist and economic viability.
Despite our best efforts, it is not possible to include all cities on a tour itinerary. Please email info livenation. Absolutely, a selection of all ticket categories will be available during pre-sales and general on sale, including VIP experiences. VIP experiences can be purchased via the ticket links in the event page. Please email vip livenation. We are currently and continually monitoring the evolving position of government restrictions across the country and are constantly updating our safety requirements at our shows to ensure we maintain a safe, yet enjoyable experience.
Please note — the precautions we take will vary from venue to venue, as we are largely guided by which state the show is being held in. For full national guidelines on current Government restrictions in your state, please head here. For any further questions on what COVID precautions we are taking, please email us at info livenation. Your show will be proceeding as planned unless you hear otherwise.
We will communicate any changes to your show via the following channels:. If you are still concerned about the status of your show, please feel free to reach out at info livenation.
In most cases, tickets will be valid for the new date — however in some circumstances you will be reissued new tickets. Please wait until you receive your email from the point of purchase which will detail which circumstances are applicable to you. If you have any further questions on rescheduled shows, please reach out to your point of purchase.
When you previously bought your Membership or tickets from us, a customer account was created for you on our website. To speed up your purchase we strongly recommend to check that you can log in to your account in advance of tickets going on sale and if necessary reset your password. If you are a Friend of Westonbirt member and have not purchased from us before you may need to create a new account. Pre-sales are a local membership benefit, offered to current members of the specific Forest where the concert is taking place.
Friends of Westonbirt are included for Westonbirt concerts. They are also offered to previous Forest Live customers who have purchased in the past for that venue, directly from Forestry England. As notification is provided by email only, this is only available to those meeting the criteria above and who have provided an email address when purchasing and have agreed to receive marketing emails.
Pre-sale tickets can only be purchased online by following the instructions in the email. Pre-sale tickets are not available by phone. That could mean that hundreds or even a thousand people in a major city might be trying to buy tickets during a fanclub presale.
Compare that with the tens of thousands who might be trying to buy tickets during a venue newsletter presale, or if Ellen shares a Justin Bieber presale password on her show — everyone ends up with that password and tens of thousands of people are all fighting to get presale tickets. The limited competition of the fanclub presale gives real fans the edge — there are fewer brokers trying for tickets, and far fewer moms and dads hoping that they can buy tickets for their kids.
As strange as it may seem — American Express is often the worst option during a presale. So for theatre events Amex is usually the best — especially for Broadway shows where Telecharge is selling tickets. This is puzzling to some people: Why would the promoter assign American Express not so great blocks of seating? If people are desperate for tickets they are more likely to buy the first tickets that are available, even if those tickets are farther away from the stage.
During a presale where there is limited inventory being sold and strong demand it can be very easy for a promoter to push inventory that is farther from the stage — thus saving the easier to sell premium seating for the general public onsale. The bottom line: Livenation knows how to suck as much money as possible out of each attendee to their concerts, holding back good tickets until the rabid demand of the presale is over seems like just another way to make selling every seat in the house that much easier.
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